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August 29, 2024 
LATAM 
Full-time About Blueway Group SRL:
Blueway Group SRL is a leading provider of Service Now solutions and services. We are
committed to helping our clients achieve their business goals through the innovative use of
technology. We offer a challenging and rewarding work environment, where employees are
encouraged to grow and develop their skills.
Job Description
Blueway Group SRL is seeking a highly skilled and motivated Senior ServiceNow Developer
with mandatory experience in ITOM to join our dynamic team. In this role, you will play a
critical part in designing, developing, and maintaining ServiceNow solutions that streamline our
business processes and enhance overall efficiency, with a particular focus on IT Operations
Management. The ideal candidate will have a proven track record of delivering complex
ServiceNow projects, a deep understanding of the platform’s capabilities, and hands-on
experience with ITOM modules.
Responsibilities:
∙Development and Configuration: Design, develop, and configure ServiceNow
applications and modules, including workflows, forms, UI policies, client scripts, and
business rules, with a strong emphasis on ITOM functionalities.
∙Customization: Customize ServiceNow to meet specific business requirements, ensuring
seamless integration with other systems, particularly within the ITOM domain.
∙Problem Solving: Troubleshoot and resolve ServiceNow issues, providing timely
support to end-users, particularly those related to ITOM.
∙Collaboration: Work closely with cross-functional teams to gather requirements,
translate them into technical specifications, and deliver solutions that align with business
objectives, especially in the context of ITOM.
∙Innovation: Stay abreast of the latest ServiceNow features and best practices,
recommending improvements to enhance platform performance and user experience, with
a focus on ITOM advancements.
∙Documentation: Create and maintain clear documentation of ServiceNow
customizations and configurations, specifically those pertaining to ITOM.
Qualifications:
∙Experience: 5+ years of experience in ServiceNow development and administration,
with a mandatory focus on ITOM implementations and configurations.
∙Certifications: ServiceNow Certified System Administrator and/or ServiceNow Certified
Application Developer certifications are preferred, along with any relevant ITOM
certifications.
∙Technical Skills: Strong knowledge of JavaScript, AngularJS, HTML, CSS, and REST
APIs, with demonstrable experience applying these skills within the ITOM context.
∙Problem-Solving: Excellent analytical and problem-solving skills, particularly when
addressing ITOM-related challenges.
∙Communication: Effective verbal and written communication skills, capable of
explaining complex ITOM concepts to both technical and non-technical stakeholders.
∙Teamwork: Ability to collaborate effectively in a team environment, contributing ITOM
expertise to achieve shared goals.
Benefits:
∙Competitive Salary: We offer a competitive salary commensurate with experience.
∙Comprehensive Benefits: Our benefits package includes health insurance, dental
insurance, vision insurance, paid time off, and a 401(k) plan.
∙Professional Development: We provide opportunities for ongoing learning and
development, including those specific to ITOM.
∙Work-Life Balance: We promote a healthy work-life balance.
To Apply:
Please submit your resume to jobs@bluewaypro.com highlighting your ITOM
experience and accomplishments.
Blueway Group SRL is an Equal Opportunity Employer.
Keywords: ServiceNow, Developer, Senior, ITOM, IT, Technology, JavaScript, AngularJS,
HTML, CSS, REST APIs
